Privacy Policy

This Privacy Policy explains how MEDCON Conferences & Exhibitions collects, uses, stores, and protects personal information when you access or use the Genetic Newborn Screening Program (gNBS) Platform at gnbs.medcon.ae and related communication services.

Overview

MEDCON Conferences & Exhibitions, established in the United Arab Emirates ("MEDCON", "we", "us", or "our"), operates the gNBS Program Platform available at “gnbs.medcon.ae”.

The platform provides educational content, webinars, assessments, certificates, program communications, and other services related to the gNBS Program.

Protecting the personal information of healthcare professionals, faculty members, program participants, and other authorized users of the platform is important to us.

We use personal information only as necessary to provide, manage, secure, and improve the platform and its related services.

By accessing or using the gNBS Platform, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you register for or use the gNBS Platform, we may collect personal and professional information necessary to provide our services.

This information may include:

Full name.
Email address.
Mobile number.
Professional title.
Medical specialty.
Organization or workplace.
Country or location.
Username and account information.
Webinar and program registration information.
Webinar attendance and participation information.
Assessment of responses, scores, and attempt information.
Certificate information.
Contact or support messages submitted through the platform.
Other information you voluntarily provide to us.

We may collect this information when:

You register for the gNBS Platform.
You participate in a webinar, educational session, or program activity.
You complete an assessment or quiz.
You receive or download a certificate.
You participate as a faculty member, speaker, or program contributor.
You contact us through the platform.
You communicate with us regarding the program or platform.

How We Use Your Information

We process personal information where necessary to operate and manage the gNBS Platform and related program activities.

Your information may be used for purposes including:

Creating and managing your platform account.
Authenticating your access to the platform.
Registering you for educational programs, webinars, and sessions.
Tracking webinar attendance and participation.
Managing assessments, assessment attempts, and results.
Determining eligibility for certificates.
Generating and issuing certificates.
Sending important program and platform communications.
Responding to enquiries and support requests.
Sending relevant educational updates and announcements.
Improving the functionality and user experience of the platform.
Analysing platform activity and participation statistics.
Maintaining the security and integrity of the platform.
Meeting applicable legal, regulatory, administrative, and record-retention requirements.

MEDCON does not collect personal information through the gNBS Platform for the purpose of selling personal data to third parties.

Communications

We may use your contact information to send communications relating to the gNBS Program and the operation of the platform.

These communications may include:

Registration confirmations.
Webinar and session information.
Assessment-related notifications.
Certificate notifications.
Account-related communications.
Password or security-related notifications.
Program updates.
Important changes to the platform or services.
Responses to enquiries submitted through the Contact Us form.

Where required, you may request not to receive optional promotional or informational communications.

Operational or account-related communications may still be sent when they are necessary to provide the service.

How We Share Information

We limit access to personal information and only share information where reasonably necessary to provide the platform, administer the program, meet contractual obligations, or comply with legal requirements.

Personal information may be shared with authorized service providers that support the operation of the platform, including providers of:

Website hosting and infrastructure.
Email communication services.
Webinar and virtual meeting services.
Microsoft services used for program delivery.
Data storage and security services.
Technical support and platform administration.

Where another organization processes personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality, security, and data-processing arrangements are in place.

We may also disclose information where required by law, regulation, court order, governmental authority, or other lawful processes.

Assessment and Certificate Information

The gNBS Platform may record information relating to your participation in assessments.

This may include:

Assessment questions and submitted answers.
Assessment scores.
Number of attempts.
Pass or fail status.
Completion status.
Certificate of eligibility.
Certificate number and issue date.

This information is used to administer the educational program, confirm successful completion of applicable requirements, and issue certificates where appropriate.

Webinar and Participation Information

Where the platform provides access to webinars or educational sessions, we may process information relating to registration and participation.

This may include:

Webinar registration details.
Attendance status.
Joining and leaving times.
Participation duration.
Eligibility to complete an assessment.

This information may be used to administer the program and determine whether program requirements have been completed.

Data Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to platform information is restricted to authorized individuals and service providers where access is necessary for the operation and administration of the gNBS Program.

Users are responsible for maintaining the confidentiality of their account credentials and should not share their passwords or authentication information with other individuals.

Data Retention

We retain personal information for as long as reasonably necessary to provide the gNBS Program services, maintain educational and participation records, comply with legal or regulatory requirements, resolve disputes, and meet legitimate administrative requirements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

Your Rights

Subject to applicable laws and regulations, you may request to:

Access personal information that we hold about you.
Correct inaccurate or incomplete personal information.
Request deletion of certain personal information.
Withdraw consent where processing is based on consent.
Request information regarding how your personal information is being used.

Certain information may need to be retained where required for legal, regulatory, contractual, educational, certification, or administrative purposes.

External Services and Links

The gNBS Platform may contain links to or integrations with third-party services used to provide webinars, communications, documents, or other program functionality.

Those services may operate under their own privacy policies and terms.

MEDCON is not responsible for the privacy practices of independent third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the gNBS Platform, program activities, legal requirements, or our data-processing practices.

The latest version of this Privacy Policy will be published on gnbs.medcon.ae.

We encourage users to review this page periodically for updates.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled in connection with the gNBS Platform, you may contact MEDCON Conferences & Exhibitions through the Contact Us section available on the platform.